Support

Besides the detailed documentation and many tutorials, you may encounter something specific that you need my help with. Make sure you use the purchase e-mail to get in contact.

Otherwise, your e-mail may not reach us (e-mail support is a pro-only service).

Choose a topic

Please choose a topic for your support request. Technical support requires a valid license.

Technical Support

Acount & Billing

Pre-Sale

Purchase E-Mail
Please use the same e-mail address you have used for the purchase. Technical support is only available with an active license.

Name
We like to talk to humans, so please enter a name!

Message
Enter your support message. If you like to add attachments please use wetransfer.com and include the link instead.

Office Hours

There is no support outside of office hours.
We will get back to you the next day or Monday if you send your request on the weekend.

Timezone (CET+1):

Monday to Thursday (7 AM – 4 PM)
Friday (7 AM to 2 PM)
Weekend: Support closed